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LTCi Current Events

August 25, 2014 by Honey Leveen Leave a Comment

LTCi Current EventsI’ve just returned from my third long-term care insurance (LTCi) conference of the year, where I again was told that sales of new LTCi policies were down 26.5% in 2013 in terms of premiums and 22.9% in terms of number of policies. That’s the bad news.

The good news is that we have many excellent products to help people prepare for the high risk and cost of needing long-term care. Some are new and some are traditional LTCi products. The newer products are non-traditional life insurance and annuity policies specifically designed to protect for LTC. These products greatly leverage premiums paid in if long-term care is needed. These new products are good; the bugs are out. They work.

LTCi premiums can be made reasonable and affordable. What may not be reasonable is needing LTC for anything but a short period of time and not owning LTCi.

If you are middle class-to-affluent, it is irrational to put off responsible LTC planning.

Sadly, most people remain irrational about the need for responsible LTC planning. There is something about the human psyche that dislikes having conversations about unpleasant, yet probable events in the future. I meet many people who can afford to own LTCi, yet instead they spend the cost of LTCi premium on “toys.” Such people are often financially and emotionally unprepared when the need for LTC arises. Sadly, such circumstances will increase as time passes.

This past year, the media has been more helpful than ever when it comes to broadcasting why the government can’t and won’t pay for LTC, as well as how important it is for Americans to plan for LTC on their own, in advance.

Despite this, Americans still refuse to acknowledge this grim, true advice.

Medicaid, a government funded program, pays for the majority of LTC in the US. Click on this link to see my blogs on why Medicaid-funded LTC is not the type of care people who own LTCi would choose.

Please share this information with people you care about. Do not be discouraged when they make up excuses to avoid LTC planning; instead, I hope you’ll keep trying to influence them. The time to plan and be prepared for LTC is now.

Filed Under: Elephant in the Room, Helpful Information About LTC, Information About LTC Tagged With: Center for Long-Term Care Reform, Honey Leveen, Long Term Care insurance, LTC, LTCi, Medicaid, Medicare, Social Security, Stephen Moses, Steve Moses, www.honeyleveen.com

Testimonial for LTC insurance

May 19, 2014 by Honey Leveen Leave a Comment

LTCi TestimonialAn obituary of Gaye McCutchen,  who was highly educated and accomplished, deliberately makes mention of the long-term care insurance (LTCi) she owned, and how beautifully it worked.

I cannot tell from the obituary whether Ms. McCutchen collected from her policy for days, months, or years. But I can tell from the obituary that her LTCi made a striking difference in the quality of her life.

Here’s a quote from the obituary:

“Thankfully, her foresight in purchasing Long Term Care Insurance (LTCi), many years ago, made it possible for her to use her policy to pay for excellent home care during her illness. We thank all of the caregivers provided by Home Care Solutions, but special thanks go to Emelda Buezo and Charlene White. Gaye loved these dear ladies due to their warm and caring nature and upbeat spirit.”

Maybe Ms. McCuthen had the money to pay for all the care she needed from her savings. One thing I have observed, though, is that when people are sick, they don’t have time (or often cognitive ability) to finagle/buy/sell/liquidate/re-organize their estate to pay for unplanned, expensive long-term care costs. Often, the treatment of their illness is all-consuming, time-wise, physically, and emotionally.

People (and their loved ones) dealing with illness are often fearful and in no position to shrewdly re-arrange their finances. We often see affluent people who can afford the right long-term care resist getting the type of care they need.

Being ill and physically dependent, after a lifetime of independence is an incredibly sad thing. It must only compound such sadness when savings start flying out the window to pay for care costs, as well.

LTCi ownership is about having dignity, options and choices without hesitation or pause, just like Ms. McCutchen did. It is necessary to plan in advance if you want to ensure the type of quality outcome Ms. McCuthen had. LTCi premiums are not necessarily expensive. What can be expensive is needing long-term care for anything but a short period of time, and not owning LTCi.

Filed Under: Helpful Information About LTC, I'll Just Self-Insure, Information About LTC Tagged With: Gaye McCutchen, Honey Leveen, Houston Chronicle, Long Term Care insurance, LTCi, www.honeyleveen.com

Nursing Home Murders: Connecting the Dots with Medicaid-Paid LTC

May 1, 2014 by Honey Leveen Leave a Comment

Connecting The DotsWith permission from The Center for Long-Term Care Reform, I republish their Monday, April 28, 2014 post about my prior blog.

The reason I chose to cover the horrific nursing home murders still in the headlines here in Houston, is because there is a link between failing to plan responsibly for long-term care well in advance and tragic outcomes, whether or not they’re of the magnitude of the Lexington Place murders.

Many who can afford reasonably priced long-term care insurance simply won’t entertain it. They make excuses to avoid such conversations. It’s an uncomfortable conversation to have.

The horror and negligence that occurred at Lexington Place Nursing Home may be isolated (or maybe not since most of us choose to turn our heads away from this type of event). Even so, the importance of these posts is to understand that such events may be indicative of a widespread trend that’s just beginning.

I’ve chosen to cover these tragic murders because to me, they’re the tip of the iceberg. The industrialized warehousing of the indigent who need care will increase as our national debt grows, Medicaid and Medicare reimbursements continue to drop, and the partisan stalemate in Washington continues.  And this financial catastrophe is approaching at an increasingly rapid rate as government programs are deluged with unprepared Baby Boomers who need long-term care but did not plan for it when they were able to afford and obtain reasonably priced long-term care insurance (LTCi). Sadly, events like the Lexington Place murders may become more common.

This blog and the one before it are meant to educate. If these tragic posts help even one person wake up and decide to defer their purchase of a new flatscreen TV or more expensive car in favor of buying a reasonably priced LTCi policy, they’ll be worth it.

LTC E-Alert #14-014:  The Nursing Home Murders and LTC News and Comment

Monday, April 28, 2014

Seattle –

LTC Comment:  Did you see the news coverage last week about two nursing home residents bludgeoned to death by their roommate in Houston?  We opted not to cover it then, but the story does illustrate an important point.  Nursing homes, especially those in poorer areas, are heavily dependent on Medicaid which pays them less than the cost of providing the care.  Generous Medicare reimbursements help to make up part of the shortfall (at least for now), but the nursing homes most heavily dependent on Medicaid resort to cutting caregiver staff to a minimum and paying extremely low wages in order to operate.

So what?  Well, Honey Leveen, the self-proclaimed “Queen of Long-Term Care” and the Center’s Regional Representative in Houston, draws out the ramifications in her recent blog post here.  We encourage you to read it and to follow her links to more of the background.  Honey points out that the nursing home in which the murders occurred has “nearly all” Medicaid residents.  She opines that inadequate revenue led to dysfunctional management which resulted in poor care and finally in this awful crime.  She links to an earlier article she wrote for LifeHealthPRO questioning the value of “Partnership” policies that leave people dependent on Medicaid’s mostly nursing-home based care.

This is sad stuff, but information all LTCI producers should consider as they advise clients on long-term care planning.

Filed Under: Denial, Helpful Information About LTC, I'll Just Self-Insure, Information About LTC Tagged With: Center for Long-Term Care Reform, Honey Leveen, Lexington Place Nursing Facility, Long Term Care insurance, LTCi, Medicaid, Steve Moses, www.honeyleveen.com

If I’m Not Here, Call Claim Jockey

April 15, 2014 by Honey Leveen Leave a Comment

Claim Jockey LogoWhile at the recent Society of Actuaries Long-Term Care Conference, I met with Wendy Rinehart, the owner and founder of www.ClaimJockey.com. Claim Jockey performs a much needed service.

I often forget how spoiled my clients are. I’ve been answering their calls, offering guidance, and explaining how their LTCi policies work for 23 years now. This is highly unusual. I often have clients surprised when I pick up the phone and they find me still alive, well, accountable, and happy to take whatever time is necessary to counsel them about how to collect from their LTCi. I also often recommend germane services based on the circumstances they describe. To the consternation of some clients, I also offer advice and opinions, whether or not I’m asked!

After doing what I do: selling and servicing long-term care insurance (LTCi) for many years, Wendy became aware of a crying need not being tended to. That’s why she founded www.ClaimJockey.com.

What happens when there is no agent like me around? This is the case for most LTCi policyholders. I believe the majority of agents who sell LTCi do not achieve success and are therefore not available and accountable to their clients after the sale. When policyholders call the name and number on the business card stapled to their policy, they often don’t find their agent.

LTCi policyholders often try to call their agent when they need help urgently.  This can be a very scary time. It’s sad that at the point when many are more vulnerable than they’ve ever been, there is no one trustworthy to talk with.

This is where Wendy and www.ClaimJockey.com step in. Claim Jockey can interpret and explain the caller’s LTCi policy. They can assess whether a claim is warranted. And they can assist with the claim.

I salute Wendy for recognizing these needs and creating www.ClaimJockey.com. She and her staff are truly helping with a great need.

Filed Under: Helpful Information About LTC, Information About LTC Tagged With: Claim Jockey, Honey Leveen, Long Term Care insurance, LTCi, Wendy Rinehart, www.honeyleveen.com

Moving Story About How Long-Term Care Insurance Works

March 14, 2014 by Honey Leveen Leave a Comment

What follows is a true story about a friend and colleague. An extraordinary health event occurred. My friend’s long-term care insurance (LTCi) kicked in, exactly as planned. LTCi has provided dignity for my friend and her family, plus choices and options that would otherwise not be possible.

My Story: Talking the Talk and Walking the Walk

by Allan Shoff 

LTCi DignityThis is the story of my wife, Karen Shoff, and the role long-term care insurance has played in our lives.

Karen is the love of my life. We’ve been married for 33 years. She was active, passionate and accomplished in her varied life endeavors. Our rich family life was a huge source of satisfaction to Karen. We have two grown children, 12 grandchildren and one great grandchild. Our daughter, son-in-law, and five of our grandchildren have now moved back from Israel to help with Karen’s care. 

In 2009, Karen had some tingling in her left arm. We went to Cedars Sinai Hospital’s emergency room where they did several examinations, including a brain scan. There were problems with the machine’s calibration—and with the technician giving the brain scan. Karen got eight times the recommended radiation dosage. Within a short time, she began to experience memory loss. We were part of a class-action lawsuit and received a fairly paltry settlement, which only paid for about eight months of Karen’s care.

Over the past four years, Karen has continued to lose function. She no longer speaks to people or interacts with anyone at a personal level. She has some pain, but more discomfort and fear of falling. Music therapy has been helpful to her, but over the past few weeks, she has become more and more withdrawn, spending virtually the whole day with her eyes closed, and communicating very little with anyone. 

Many readers of this newsletter know of Karen. Karen was one of the most passionate, knowledgeable, reputable, accomplished long-term care insurance specialists in the country. She was a visionary and a true leader. She was a featured speaker at NAHU’s 2001 National Convention and a long-time member of the Million Dollar Round Table. She was always seeking ways to give back to the insurance profession and the world. She did whatever she could to foster interest in long-term care insurance education and responsible financial planning. 

Karen has her undergraduate degree from Cornell, a master’s from Smith College School for social work, and a master’s from the Leonard Davis School of Gerontology at USC. The early part of her career was spent as a social worker at a nursing home. 

Karen’s experience as a nursing home social worker made a huge impression on her. In addition, her own experience with her father compelled her to write her widely acclaimed book, “There’s No Place Like [A Nursing] Home”. You can learn about this book and buy a copy at www.longtermcarela.com or email me at shoffandshoff@earthlink.net. Many advisors have found the book to be a powerful tool in their practice. 

The book intimately tells the story of our experience caring for my father-in-law at home. At age 97, my father-in-law suffered a massive stroke. His doctors told us they did not expect him to survive more than a week. Against all odds and advice, but with the wholehearted support of our family, we flew Karen’s father from New York to our home in Santa Monica, CA, and provided him with 24-hour care for the last 11 months of his life. Due to the excellent care Karen arranged for her father at home, he exceeded all expectations and regained his speech. Although he would not re-gain other skills, he found pleasure reminiscing and participating in other facets of family life. Karen publicly expressed, as often as she could, how precious to us all his last few months were.

Thank goodness Karen talked the talk and walked the walk by placing ample long-term care insurance on herself.

 Karen has been using caregivers since August 2011. At present, she has 24-hour care with three regular caregivers. One is a nurse who spends about 15 hours a day here, plus two additional part-time caregivers. In addition, our daughter, son-in-law and grandchildren all help in various ways. I do what I can, but the whole situation is very trying for me.

 Karen owns two CNA LTCI policies, each with lifetime benefit periods and 5% annual compound growth increases. These policies cover about 85-90% of Karen’s care expenses. Without her LTCI, the necessary, dignified, loving level of care Karen receives would be entirely impossible.

Filed Under: Helpful Information About LTC, I'll Just Self-Insure, Information About LTC, Testimonials, The Magic of owning long-term care insurance Tagged With: Honey Leveen, Long Term Care insurance, LTCi, Million Dollar Round Table, NAHU, www.honeyleveen.com

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Phone: 713-988-4671
Fax: 281-829-7177

Email: honey@honeyleveen.com

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Testimonials

Open Quotation Mark"Honey - Whenever I need a clarification regarding our “LTC” you are “Johnny on the spot” responding in a very prompt manner, reassuring me, informing me in a concise way, patient with me as I massage the understanding in my own words. Your knowledge is current and expressed with confidence, offered in your conscientious and upbeat personality. Quotation Mark ClosedIt is a pleasure to work with you. Thank you for your expertise." ~ Nancy Damon, Houston, TX
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Honey Leveen, LUTCF, CLTC, LTCP
“The Queen, by Self-Proclamation, of Long-Term Care Insurance (LTCi)”
404 Royal Bonnet
Ft. Myers, FL 33908

Phone: 713-988-4671
Fax: 281-829-7177

Email: honey@honeyleveen.com

Email: honey@honeyleveen.com

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