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Brain Decline + Failure to Communicate = Failure Formula

July 1, 2019 by Honey Leveen Leave a Comment

failure to communicateIf you are a regular reader of my weekly blog posts, you’ll notice the recurring theme of Brain Loss. While the condition isn’t avoidable, many of the resulting consequences can be prevented. It just takes a little planning and some open conversations. Otherwise, you are building a path to failure.

Here’s an email I recently received from a concerned service provider:

“Hi Honey,

You have been so helpful in the past and I always think of you when a question about LTC comes up! 

We have a former patient who just moved to New York to be closer to her daughter.  She is 91 years old and has dementia.  She has had a LTC policy, but without her daughter knowing, she let her policy lapse.   The LTC insurance company is asking for documentation of her mental status.  Our doctor only saw her for general medical ailments and never formally evaluated her memory, so we have no test scores to provide.  He wrote a letter of incapacity but the insurance company is not accepting that. 

This woman stands to lose hundreds of thousands of dollars of coverage.  Do you have any suggestions for them?”  

I receive emails and distressed phone calls like this too often and they are heartbreaking. The families reaching out to me are in a state of emergency and dealing with unbelievable levels of stress. A lot of this stress is a result of failure to plan properly.

I’m assuming that the mother’s health has seriously declined, since the family had her moved at 91 years old to a new state. She like has, at minimum, mid-stage dementia. This means her dementia is at a point where it’s obvious and she needs lots of supervision.

Avoiding the Preventable Failure

Fortunately, most long term care insurance (LTCi) policies now include language allowing policyholders to reinstate their coverage and get their claim paid within 6 months of policy lapse. If she’s lucky, the mother qualifies for reinstatement and her claims can be paid.

The mother will need to have neurological testing to prove her dementia. Once proven, her choice to cancel her coverage could be reversed, as she was not mentally capable of making this serious decision.

Some Reasonable Questions

  • Does the daughter have a copy of her mother’s LTCi policy? When monitoring the health and care of our parents, it is critical to have the documentation and be familiar with the terms. Understand what options are available before you need to use them
  • If the policy lapsed from nonpayment, does the insurance company know to automatically notify the daughter? This is a standard part of every LTCi application. Pay attention and remember to complete it. There is good news: this appointment can be added or changed at any time, as long as the policy is in good standing.
  • Did the family ever have the conversation with their mother about what kind of care she wanted to receive once she was unable to make these decisions on her own?

This tragedy occurred because of the family’s failure to explore and document their mother’s wishes and desires ahead of time, in a frank manner.

Take a moment to explore how you can plan for an easier future for yourself or someone you love. Click here to receive your free, no-obligation quote for long term care insurance.

 

Filed Under: Age related brain loss, Age related cognitive impairment, Correcting Ignorant Public Figures, Denial, Helpful Information About LTC Tagged With: age related cognitive decline, brain loss, cognitive decline, LTC Insurance, LTCi, LTCi facts

One Family’s True Story

December 6, 2015 by Honey Leveen Leave a Comment

The following testimonial was written by my colleague, Stacey Merritt. He is a leader in the health insurance industry here in Texas, and nationally. He owns www.tpasystems.net. I thank him for having the courage to share his story. We both hope it will influence more people to plan appropriately for their long-term care.

Stacey Merritt“My mother, Charlotte, a single parent for my entire childhood, worked two jobs for most of her life. In 2000, at my mother’s age of 77, I received a courtesy call from her employer, the general manager of the nicest hotel in El Paso, Texas, who cordially, but plainly informed me that she had reached the point where she should no longer be working. Of course, he was right. So, within a very few months, I arranged for her to move from her lifelong hometown to Houston, where we could be more involved and keep a close eye on her.

The next twelve years were simply awful; more awful for her, but awful for everyone nonetheless. Unable to work, to socialize in a work setting, and to drive a car depressed her. She didn’t have any assets other than her personal belongings, and we all suspected the day would come when we could no longer be her caregivers. She began withering away before our eyes.

In late May of 2008, we got a call from Life Alert – a great product that helps the elderly contact emergency services. I arrived at her apartment before the paramedics did; she had fallen and broken her hip. While the paramedics were arranging to move her as she laid still on the bedroom floor, she said, ‘I am sorry for what this is going to put you through’. Boy, no kidding!

She never lived alone again. She went through surgery and as much physical therapy as the providers could squeeze out of her Medicare. When my mom moved into our house in August, I became steadfast in being her care provider including showering her three times a week for 18 months.

My wife Kellie and I decided to add a living space downstairs onto the house for my mother.  The buildout took longer than we expected; however we were able to move her into her quarters in August of 2009. At this point, she became largely incontinent yet still ambulatory. Once every hour, we commuted to her room to help her to and from the bathroom. I can’t praise my wife enough for the help that she provided during this time; everyone was burdened to be sure.

Finally, in January, 2010, she announced that she couldn’t commute to and from the bathroom anymore. This was the day of reckoning. I responded by saying, “Mom, are you sure? If you are right, this is a game-changer.” She was sure. Within a month, she was out of the house and in a nursing home as a Medicaid beneficiary. She was one of the lucky ones. Turns out that if you have your mental faculties but are physically disabled, as was the case with my mother, the waiting period to get into a nursing home is comparatively short as a Medicaid beneficiary. However, if you’re suffering from Alzheimer’s or dementia, it can take many months.

I bought a long term care plan on my mother when we were all much younger. However, I reached a point where I couldn’t pay the premiums and had to let the policy lapse. This was most unfortunate, indeed. By the time I was at a place in life when I could afford the premium, my mother was uninsurable. My biggest regret was the lack of home healthcare benefits to rely on for her care. Had that been in place, she could have stayed home longer and would have been cared for by people more qualified than my wife and me. She might even have been able to die at home.

I can certainly tell you that the LTCi premiums for Kellie and me get paid every month. And yours should, too!”

Filed Under: Helpful Information About LTC, I'll Just Self-Insure, Information About LTC Tagged With: assisted living, broken hip, home care, Life Alert, long-term care, LTC, LTC Insurance, LTCi Testimonial, Nursing Homes, Stacey Merritt

You Can Visit My New Yelp Page!

September 30, 2015 by Honey Leveen Leave a Comment

Yelp Review ButtonThe press has been publicizing Yelp’s new role helping the public find medical professionals they can trust. Other professionals are establishing Yelp pages, too.

I like the idea of knowing what other people think before I contact a professional.

I like to think I’m an “early adapter”.

In this spirit, I now have a Yelp page.

The rules are that I am not supposed to solicit your reviews, so I am not asking you to visit my Yelp page and review me. However, if you are moved to do so, I’ll be grateful to you!

Filed Under: Helpful Information About LTC Tagged With: Honey Leveen, Long Term Care insurance, LTC Insurance, LTCi, www.honeyleveen.com

You Are Not Alone

March 15, 2015 by Honey Leveen Leave a Comment

CaregiverVisit www.caregiver.com for comprehensive information on all aspects of long-term care, including a free newsletter, magazine, care tips, local resources, and more.

This link will provide you with all articles pertaining to long-term care.

Here’s an interview with celebrity Amy Grant, that’s part of www.caregiver.com. Ms. Grant states the need to discuss long-term care with parents is the “elephant in the room”. She also mentions that her parents own long-term care insurance, something that I am certain is helping to make her family’s difficult journey a whole lot easier.

The thing I like most about www.caregiver.com is the fact it lets caregivers know they are not as isolated as they think they are.

Filed Under: Elephant in the Room, Helpful Information About LTC, I'll Just Self-Insure, Information About LTC, Testimonials Tagged With: Amy Grant, Gary Barg, Honey Leveen, Long Term Care insurance, long-term care, LTC Insurance, LTCi, www.caregiver.com, www.honeyleveen.com

“Glen Campbell…I’ll Be Me”: See it!

November 17, 2014 by Honey Leveen Leave a Comment

Glen Campbell Ill Be MeGoogle “Glen Campbell” and you will find hundreds of links to stories about this famous and beloved entertainer and his struggle with Alzheimer’s Disease. A documentary called “Glen Campbell…I’ll Be Me” is opening across the country during October and November 2014, to very favorable reviews. Click here to see a film trailer.

Jim and I just saw the film on its opening day here in Houston. We not only enjoyed it, but we also highly recommend that you see the film. If you miss it, you should be able to find it on Amazon or as part of your Netflix subscription.

Although the film is on a very tough subject, it is thoroughly entertaining. It is unabashedly graphic and candid. Mr. Campbell’s ordeal is described and shown, but not ruminated on. As this Variety story states, laughter outweighs tears in the film.

It is very clear to me that Mr. Campbell and his large, well-functioning, loving, courageous family are sharing their experience to help educate and warn people to plan for long-term care, due to the impending Alzheimer’s epidemic.

The family has been accused of exploiting Mr. Campbell’s condition for personal gain. How ridiculous! They already have huge wealth, and I doubt that the film will generate much money. Even though it is excellent, it’s no blockbuster.

In one of the interviews I watched (minute 3.20), Mrs. Campbell says Mr. Campbell needed not one, but two caregivers at a time to help with lesser-known Alzheimer’s symptoms, such as agitation, nightmares and hallucinations. She says that he has now progressed to Stage 6 and lives in an Alzheimer’s specific facility.

None of the articles I read or interviews I watched disclosed the cost of Mr. Campbell’s care. It is undoubtedly exorbitant. It is also obvious to me, and I will bet my entire career on this, that he does not own long-term care insurance (LTCi). I am sure that if he owned LTCi, it would have been mentioned and praised.

Yet Mrs. Campbell appears to be composed and shows few or no signs of caregiver stress. She and her children are present and involved with her husband’s care, but not shackled to his side. Good outcomes under the circumstances described, are simply a matter of having enough money. Google Glen Campbell net worth to discover he is worth $50 million. This family has so much money that the cost of giving Mr. Campbell the very best possible care is of little consequence to them.

Few of us are as wealthy as the Campbells. If we have need and want to access high quality long-term care and all the dignity associated with it, without damaging our family or finances, there is no other option than LTCi ownership.

Filed Under: Elephant in the Room, Helpful Information About LTC, I'll Just Self-Insure Tagged With: Alzheimers Disease, Glen Campbell, Honey Leveen, Long Term Care insurance, LTC Insurance, www.honeyleveen.com

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Honey Leveen, LUTCF, CLTC, LTCP
“The Queen, by Self-Proclamation, of Long-Term Care Insurance (LTCi)”
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Phone: 713-988-4671
Fax: 281-829-7177

Email: honey@honeyleveen.com

Email: honey@honeyleveen.com

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